This Cookies Policy explains how Grand Concierge Services (“Grand Concierge”, “we”, “us”, or “our”) uses cookies and similar technologies when you visit our website.
It explains what cookies are, why we use them, the types of cookies that may be placed on your device, and how you can manage your cookie preferences.
This Cookies Policy should be read together with our Privacy Policy, which explains how we collect, use, store, and protect your personal information.
Cookies are small text files that websites place on your computer, smartphone, tablet, or other internet-enabled device when you visit them.
Cookies allow websites to recognise a device, remember selected preferences, maintain essential functionality, analyse website performance, and improve the user experience.
Cookies do not usually identify you directly. However, information collected through cookies may be linked to other information that can identify you, depending on the cookie and how the website is used.
We may use cookies and similar technologies to:
The cookies used on our website may fall into the following categories:
These cookies are required for the website to operate correctly and securely. They may enable essential functions such as page navigation, form submission, security, fraud prevention, cookie preference management, and access to protected areas.
Strictly necessary cookies do not normally require consent because the website may not function properly without them. You can configure your browser to block these cookies, but some parts of the website may no longer work as intended.
These cookies allow the website to remember choices you make and provide enhanced or personalised features.
They may remember information such as:
If these cookies are disabled, some personalised features may not function correctly.
Analytics cookies help us understand how visitors interact with our website. They may collect information about:
We use this information to analyse website usage, improve performance, understand which content is useful, and provide a better experience. Where required by applicable law, these cookies will only be activated after you provide consent.
Marketing cookies may be used to measure advertising performance, understand campaign activity, limit how frequently advertisements are displayed, and show content or promotions that may be relevant to you.
These cookies may be placed by us or by advertising and social media partners. Those partners may combine information collected through our website with information obtained through other websites or services.
Marketing cookies will only be used where permitted by applicable law and, where required, after you have provided consent.
Our website may use both first-party and third-party cookies.
We do not directly control how third parties use their cookies. We recommend reviewing the relevant third party’s cookie or privacy policy for further information.
Cookies may remain on your device for different periods:
The duration of a cookie depends on its purpose and the settings of the website or third-party service that placed it.
In addition to cookies, our website may use similar technologies such as pixels, tags, scripts, local storage, software development kits, or device identifiers.
These technologies may be used to remember preferences, measure website activity, support functionality, understand campaign performance, or improve security.
The exact cookies used may change as we update our website and service providers. The following table describes the main categories that may be used:
| Cookie Category | Purpose | Typical Duration |
|---|---|---|
| Strictly Necessary | Website security, page navigation, forms, sessions, and cookie preference management. | Session or up to 12 months |
| Preference | Remembers language, location, display, and other website preferences. | Session or up to 12 months |
| Analytics | Measures website traffic, visitor interaction, performance, and usage patterns. | Session or up to 24 months |
| Marketing | Measures campaigns and supports relevant advertising across websites and platforms. | Session or up to 24 months |
The duration shown above is general guidance. The actual lifespan of individual cookies may vary depending on the provider and configuration.
Our website may use third-party services that place or access cookies, subject to your consent where required. These may include:
Third-party providers process information according to their own privacy and cookie policies. Their use of data is not controlled by this Cookies Policy.
Where a cookie consent tool is available on our website, you can use it to accept, reject, or manage non-essential cookie categories.
You can update your preferences at any time by selecting the “Cookie Settings” option displayed on the website.
Withdrawing consent will not affect the lawfulness of any processing carried out before your preferences were changed.
Most browsers allow you to view, block, or delete cookies through their privacy or security settings. Depending on your browser, you may be able to:
Please refer to your browser’s help or privacy settings for specific instructions. If you block all cookies, essential website features, forms, and preferences may not operate correctly.
When you first visit our website, you may be presented with a cookie notice or preference panel. Except for strictly necessary cookies, cookies requiring consent will only be activated after you have made the relevant selection, where required by applicable law.
You can withdraw or change your consent at any time through the cookie preference tool, where available.
We may update this Cookies Policy periodically to reflect changes in the cookies we use, our website functionality, third-party services, business practices, or legal requirements.
Any updated version will be published on this page with a revised “Last updated” date. We encourage you to review this page regularly.
If you have any questions about this Cookies Policy or the technologies used on our website, please contact us:
